How to Set Up Instant Lead Reply in Your Website/Ads with Boltcall

What You'll Need

• A Boltcall account (sign up at boltcall.com)
• Access to your website's form settings or form builder
• Access to your Facebook Ads or Google Ads account (if using ads)
• Basic knowledge of copying/pasting URLs (no coding required)

1. 1.Go to boltcall.com and click "Sign Up" or "Get Started"
2. 2.Create your account with your business email
3. 3.Complete the initial setup wizard (takes 5-10 minutes)
4. 4.Navigate to "Instant Lead Reply" in your dashboard

Option A: Webhook Integration (Most Common)

1. 1.In Boltcall dashboard, go to "Instant Lead Reply" → "Web Forms"
2. 2.Click "Add New Form" and copy your unique webhook URL
3. 3.In your form builder (WordPress, Wix, Squarespace, etc.), add the webhook URL to your form's submission settings
4. 4.Test by submitting a form—you should receive an instant reply within seconds

Option B: Native Integrations

Boltcall offers native integrations for popular platforms:

• WordPress: Install the Boltcall plugin and connect in one click
• Wix: Add Boltcall app from Wix App Market
• Squarespace: Add webhook in form settings
• Custom Forms: Use webhook URL or API integration

1. 1.In Boltcall dashboard, go to "Instant Lead Reply" → "Facebook Ads"
2. 2.Click "Connect Facebook" and authorize Boltcall to access your Facebook Ads account
3. 3.Select which ad campaigns should trigger instant replies
4. 4.Configure your response message and qualification questions
5. 5.Test by clicking one of your Facebook ads—you should receive an instant reply

Once connected, every person who clicks your Facebook ad and submits their information will receive an instant reply within seconds, dramatically improving your ad conversion rates.

1. 1.In Boltcall dashboard, go to "Instant Lead Reply" → "Google Ads"
2. 2.Click "Connect Google Ads" and authorize access
3. 3.Set up your Google Ads webhook URL in Google Ads → Tools → Conversions
4. 4.Configure which conversion actions trigger instant replies
5. 5.Test by completing a form submission from a Google Ad

Customize Your Instant Reply

In Boltcall's dashboard, you can customize:

• Initial Response Message: The first message leads receive. Make it personal and reference their inquiry.
• Qualification Questions: Set up questions to automatically qualify leads (budget, timeline, needs, etc.)
• Response Channels: Choose email, SMS, phone call, or all of the above
• Appointment Booking: Enable automatic calendar booking if applicable
• Business Hours: Set when instant replies should be sent vs. queued for business hours

Before going live, test your instant lead reply system:

1. 1.Submit a test form on your website using a real email/phone number
2. 2.Check that you receive a reply within 5-10 seconds
3. 3.Respond to the AI's questions to test the conversation flow
4. 4.Verify that qualified leads appear in your dashboard
5. 5.Test from different channels (email, SMS, phone) if enabled

Common Setup Issues and Solutions

Issue: Webhook Not Receiving Data

Solution: Verify the webhook URL is correctly pasted in your form settings. Check that your form builder supports webhooks (most modern builders do). Test the webhook URL using a tool like webhook.site to ensure it's receiving data.

Issue: Replies Not Sending

Solution: Check your response message configuration in Boltcall. Ensure your email/SMS settings are verified. Check spam folders—initial test messages sometimes go to spam.

Issue: Facebook/Google Ads Not Connecting

Solution: Ensure you're using an admin account for your ad platform. Clear browser cache and try reconnecting. Check that you've granted all necessary permissions during authorization.

Best Practices for Instant Lead Reply

• Personalize messages: Use the lead's name and reference their specific inquiry
• Keep it conversational: Write responses that sound natural, not robotic
• Ask qualifying questions: Use AI to automatically qualify leads before they reach your team
• Enable multi-channel: Respond via email, SMS, and phone to reach leads on their preferred channel
• Monitor and optimize: Review response rates and adjust messages based on what works
• Set up notifications: Get alerts when high-value leads come in so you can follow up personally

You're All Set!

Setting up instant lead reply with Boltcall typically takes 1-2 hours from start to finish. Once configured, every lead from your website, Facebook Ads, Google Ads, or other sources will receive an instant reply within seconds.

The system works automatically 24/7, ensuring no lead ever waits for a response. You'll see qualified leads appear in your dashboard, and you can focus on closing deals instead of chasing down inquiries.

If you run into any issues during setup, Boltcall's support team is available to help. Most businesses see a significant increase in lead conversion within the first week of implementing instant lead reply.