Speed-to-lead for law firms
Boltcall answers every new inquiry in seconds, day or night, screens the matter, and books the consultation. Your intake team starts the morning with a summary, not a voicemail.
New inquiry summary
Sample dataAn illustration of the email your team receives after an intake call. It is not a real client.
Quick Answer
What is a legal answering service: A legal answering service answers inbound calls to a law firm, captures the matter details, and moves the caller toward a consultation or intake handoff. Boltcall does this with AI within seconds, 24/7: it discloses that it is an AI and that the call is recorded, screens the matter type and key dates, collects names for conflict checks, and flags urgent matters. That means fewer inquiries lost to voicemail and more booked consultations from the demand you already pay for. It handles intake only and never gives legal advice.
Think about the last time you needed a professional in a hurry. You did not call one. You called three, and you hired the one who picked up and made the next step clear.
Your prospective clients do the same thing. They are dealing with an accident, an arrest, a custody fight, or a deadline. They start dialing the top results, and the firm that treats them like a real matter in the first few minutes gets the conversation.
The call that comes in at 8pm on a Friday does not wait until Monday. Boltcall is a faster front door: answer, screen the matter, and book the consultation while the caller is still choosing.
The same four steps on every inquiry, in the order a careful intake coordinator would take them.
The call is picked up in seconds, at 2pm or 2am. Missed calls get a text back. Web forms get a reply.
It says it is an AI assistant and that the call is recorded, then asks for the names involved first so you can run a conflict check.
An arrest, a custody emergency, or a deadline within days is flagged urgent and your team is alerted right away.
Qualified callers get a consultation on your calendar. You get a summary by email, so whoever picks it up has the context.
A custody emergency, an arrest, and a will update need different questions. Boltcall asks the right ones for each, flags what is urgent, books the consultation, and never gives legal advice. It only says your firm handles a practice area if you listed it.
Callers are often hurt, shaken, and already talking to an insurance adjuster. They call several firms.
Callers are often emotional and scared. A calm first conversation matters as much as speed.
The call may come from a jail phone or a panicked relative at midnight. Minutes matter.
Callers may be afraid and may not speak English first. Tone and language matter.
Most callers are planning ahead, but some call after a diagnosis or a death in the family.
Every practice area also gets the conflict-check names, a consultation booking, and the limits below.
Built for lawyers to sign off on
You stay responsible for your own professional obligations, including your state bar's rules on AI and call recording. These are the limits the intake agent follows on every call.
Read the security pageOne setup covers the phone, missed calls, forms, and text.
Answered 24/7, including when everyone is in court or a deposition.
A text goes out right after the missed call, so the caller is not left hanging.
A reply goes to the form submitter within seconds, before another firm gets there.
Two-way text and a chat widget that screen the matter and offer a consultation.
Firms rarely lose a new matter because they were second best at the law. They lose it because someone else picked up the phone first.
| Boltcall | Voicemail | Live answering service | |
|---|---|---|---|
| Response to a new inquiry | Within seconds, 24/7 | Whenever someone checks it | Depends on staffing and hold time |
| Intake questions | Matter type, key dates, names for conflict checks | A message, if the caller leaves one | Often a general message script |
| Urgent matters | Flagged and alerted right away | Waits in the queue | Depends on the script |
| Attorney interruptions | Handled before anyone is pulled out of client work | None, but the lead is lost | Calls may be passed through to you |
| Cost shape | Flat monthly plan | Free | Often per call or per minute |
Comparing a specific vendor? Boltcall vs Smith.ai or all comparisons.
You do not need to change your website or your phone provider.
Practice areas, hours, who gets urgent alerts, and anything it should never promise.
Forward your existing number, or get a new local one in the app.
Google Calendar or Cal.com, so it can book consultations. Setup takes about 5 minutes.
Case-management tools: Boltcall can send new matters to Clio, MyCase, or Filevine through Zapier, Make, or webhooks. There is no native connection yet.
Plans start at $549 per month. Boltcall never takes a percentage of your fees or a bonus per signed case. If one extra matter worth $2,500 signs because you answered first, that covers more than four months of Starter. Use your own case value on the pricing page.
30-day money-back guarantee. See terms.
A legal answering service answers inbound calls to a law firm, captures the matter details, and moves the caller toward a consultation or an intake handoff. Boltcall does this with AI, within seconds, around the clock.
Most prospective clients call more than one firm. The firm that responds first gets the first real conversation. A callback the next morning often arrives after the caller has already spoken to someone else.
No. Boltcall handles intake only. It collects details and books a consultation. It does not assess a case, predict outcomes, quote fees on its own, or say the caller is a client.
Yes. Every call opens by saying the caller is speaking with an AI assistant and that the call is recorded. Recording laws vary by state, so check your own obligations, but the disclosure is always made.
If someone is in immediate danger it tells them to call 911. An arrest, a custody emergency, a court date within 48 hours, or an immigration enforcement situation is flagged urgent and your team is alerted. You can also set rules to transfer the call to a person.
It only says the firm handles a practice area if you listed it. For anything else it takes the details and says an attorney will review and let the caller know whether the firm can help.
Not natively yet. Boltcall books into Google Calendar and Cal.com, and it can send new matters to other tools through Zapier, Make, or webhooks.
Boltcall is a flat monthly subscription, starting at $549 per month. There are no per-case fees and no percentage of your fees. See the pricing page for the full plans.
Put your own numbers in and see what slow follow-up costs your firm.
Read nextWhy first-response time drives who signs the retainer.
Read nextHow AI phone answering maps to legal intake and consultation booking.
Read nextHow Boltcall handles client information, recordings, and subprocessors.
Read nextSet up your AI intake assistant in about 5 minutes. Setup is free.
