What exactly Boltcall offers?

Boltcall gives local businesses a complete AI system that handles all the stuff that keeps slipping through the cracks. It replies to new leads in seconds, answers calls and messages, books appointments directly on your calendar, and follows up automatically so no one gets forgotten. It also sends reminders, updates you in real time, and keeps conversations moving even when you're busy or closed.

Can it transfer the call to a real person?

Yes. Set live-transfer rules (e.g., during business hours, hot leads only). If no one answers, it books or takes a voicemail and alerts you.

How good is the call quality and voice?

Natural and clear. You pick a voice and tone (friendly, calm, formal). We keep replies short so calls feel human, not robotic.

Can it use my current phone number?

Yes. You can forward your existing number to your AI receptionist, or buy a new number inside the app and start fresh.

Documentation

Complete guide to setting up and using BoltCall

Written by the Boltcall Team · Last updated April 8, 2026

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Quick Links

API Documentation Webhook Guide Voice Samples Integration Status

Getting Started Integrations AI Features Instant Response Dashboard & Analytics Notifications & Alerts Troubleshooting Expert Insights API Pros & Cons Pricing References

Quick Setup Guide

Get your AI assistant up and running in minutes

Create your BoltCall account

Connect your phone number

Set up your business information

Configure your AI assistant

Test your setup

Account Setup

Complete your profile and business details

Add your business name and description

Upload your logo and branding

Set your business hours

Configure your service offerings

Add your contact information

Phone System Integration

Connect your existing phone system

Choose your phone provider (Twilio, Vonage, etc.)

Configure your phone number

Set up call routing

Test incoming and outgoing calls

Enable call recording and transcription

Calendar Integration

Sync with your calendar system

Connect Google Calendar or Outlook

Set your availability

Configure appointment types

Set up automatic booking

Test booking flow

SMS Integration

Enable SMS messaging capabilities

Connect Twilio or Vonage SMS

Configure message templates

Set up two-way messaging

Enable delivery receipts

Test SMS functionality

WhatsApp Integration

Connect WhatsApp Business API

Apply for WhatsApp Business API

Complete verification process

Configure webhook endpoints

Set up message templates

Test WhatsApp messaging

AI Receptionist Setup

Configure your AI assistant

Choose your AI voice and personality

Set up greeting messages

Configure conversation flow

Add qualification questions

Test AI responses

Voice Customization

Customize your AI voice

Select from available voices

Preview voice samples

Configure speaking rate and tone

Set up custom greetings

Test voice quality

Conversation Intelligence

Set up smart conversation handling

Configure intent recognition

Set up conversation branching

Add qualification criteria

Configure appointment booking

Test conversation flow

Reminders

Automate appointment reminders and reduce no-shows

Connect your calendar and booking source

Set reminder timing rules (24h, 2h, same-day)

Create SMS and email reminder templates

Enable confirmation and reschedule links

Track reminder delivery and response rates

Reputation Manager

Collect reviews and protect your online reputation

Enable post-appointment review requests

Set positive-review routing to Google profile

Add private feedback flow for low ratings

Automate follow-ups for unanswered requests

Monitor review performance in dashboard reports

Ad Response Automation

Automatically respond to ad inquiries

Connect your ad platforms (Facebook, Google)

Set up webhook endpoints

Configure response templates

Enable instant qualification

Test response system

Lead Qualification

Automatically qualify leads

Set qualification criteria

Configure scoring system

Set up follow-up sequences

Enable appointment booking

Test qualification flow

Multi-Channel Response

Respond across all channels

Configure phone responses

Set up SMS responses

Enable email responses

Configure WhatsApp responses

Test all channels

Analytics Overview

Monitor your AI assistant performance

View call volume and response times

Track lead conversion rates

Monitor appointment bookings

Analyze conversation transcripts

Export reports and data

Real-time Monitoring

Track live performance metrics

Monitor active calls

Track response times

View booking status

Monitor system health

Set up alerts and notifications

Notification Setup

Configure your notification preferences

Set up email notifications

Configure SMS alerts

Enable push notifications

Set notification schedules

Test notification delivery

Alert Configuration

Set up automated alerts

Configure new lead alerts

Set up missed call alerts

Enable booking confirmations

Configure system alerts

Test alert system

Common Issues

Solutions to frequent problems

Phone not receiving calls

SMS messages not sending

Calendar sync issues

AI responses not working

Integration connection problems

System Diagnostics

Check your system health

Run connection tests

Check API status

Verify webhook endpoints

Test all integrations

Review error logs

TL;DR

Boltcall is an AI receptionist platform for local businesses. Set up your account in minutes, connect your phone system (Twilio, Vonage), sync your calendar (Google Calendar, Outlook), configure your AI voice and conversation flow, and start capturing leads 24/7. Boltcall handles calls, SMS, WhatsApp, appointment booking, lead qualification, and automated follow-ups — all from one dashboard.

Frequently Asked Questions

How do I integrate Boltcall with my website?

Connect your phone number, set up your business info, configure your AI assistant, and test the setup. Boltcall integrates with Twilio, Vonage, Google Calendar, Outlook, and WhatsApp.

What integrations does Boltcall support?

Boltcall supports phone system integration (Twilio, Vonage), calendar sync (Google Calendar, Outlook), SMS messaging, and WhatsApp Business API.

How do I customize the AI receptionist voice?

Select from available voices, preview samples, configure speaking rate and tone, set up custom greetings, and test voice quality — all from the dashboard.

What AI features are available?

AI receptionist setup, voice customization, conversation intelligence with intent recognition, conversation branching, lead qualification, and automatic appointment booking.

Expert Insights

"The best APIs are those that enable developers to build features in minutes, not weeks — and the best documentation makes the difference."
Stripe Engineering Blog
API Design & Developer Experience

"Voice AI integration used to take months. Today, with the right API and clear documentation, developers can have a working AI receptionist in a single afternoon."
Twilio Developer Relations
Voice API & Communications Platform

"Every API endpoint in Boltcall is designed with local business outcomes in mind — not just data transfer, but real workflows that capture leads and book appointments automatically."
Boltcall Engineering
Core Platform Team

API Integration vs. Managed Setup

Deciding between a direct API integration and a managed onboarding? Here's what to consider.

Pros of API Integration

+Custom workflows tailored to your business
+Full control over data and logic
+Fits your existing tech stack
+No manual data entry required
+Scales automatically with call volume
+Real-time data sync across systems

Cons of API Integration

−Requires developer time and expertise
−Initial setup can be complex
−Ongoing maintenance responsibility
−Potential for configuration errors
−API rate limits apply to all tiers
−Testing required before going live

Plans & API Access

Every Boltcall plan includes API access. Here's how they compare.

Plan	API Access	Calls/Month	Webhooks	Support
Starter	Full REST API	500	Yes	Email
Pro	Full REST API + Retell	2,000	Yes + real-time	Priority
Elite	Full API + custom	Unlimited	Full	Dedicated
Free trial	Read-only	50	No	Community

Additional Page Context

This page is part of Boltcall's public resource library for AI receptionist implementation, lead response optimization, and customer communication automation. Content is written for local business operators who need practical, fast-to-apply guidance across calls, forms, booking flows, and follow-up systems.

Boltcall content focuses on measurable business outcomes: faster response times, reduced missed opportunities, more reliable customer handling, and clearer operational workflows. Where relevant, pages include comparisons, implementation trade-offs, and examples to help teams choose tools and processes that fit their business model.

To keep information useful for both users and AI-assisted search experiences, pages are periodically reviewed for clarity, updated language, and coverage of common objections. Supporting references and structured metadata are used where appropriate to improve discoverability and answer quality.